Responsible Gaming

Gaming Should Be Entertainment

At Ian's Carpet Cleaning Melbourne, we believe that online pokies and gambling should only ever be enjoyed as a form of entertainment. Gambling is not a way to earn money or solve financial problems. It should never be viewed as an investment or income source.

Please gamble responsibly and within your means. Set a budget you can afford to lose, and stick to it.

Age Verification

You must be 18 years of age or older to participate in gambling activities in Australia. It is illegal for anyone under 18 to gamble. If you are under the legal age, please do not proceed.

We take age verification seriously and comply with all Australian gambling regulations.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Concealing the amount of time or money spent gambling from family or friends
• Neglecting responsibilities: Gambling instead of attending to work, school, or family obligations
• Loss of control: Being unable to stop gambling or stick to set limits
• Borrowing to gamble: Taking out loans or using credit to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Escalating bets: Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
• Relationship strain: Conflict with loved ones over gambling habits
• Financial problems: Struggling to pay bills or manage debts due to gambling

Self-Help Tools & Protective Measures

Most reputable online gambling platforms offer the following responsible gaming tools:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose in a given timeframe
• Reality Checks: Receive pop-up reminders about how long you've been gambling and how much you've spent
• Session Limits: Set a maximum duration for each gambling session
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (hours, days, weeks, or months)
• Account Closure: Temporarily or permanently close your gambling account

Use these tools proactively to maintain control over your gambling activities.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, professional help is available:

Australia

• Gambling Help Online - Free counselling and support service for problem gambling
  www.gamblinghelponline.org.au
  Available 24/7 with online chat, phone, and email support
• Lifeline Australia - General mental health and crisis support
  Phone: 13 11 14 (24/7)
• Beyond Blue - Mental health and wellbeing support
  Phone: 1300 224 636

International Resources

• GamCare (UK) - www.gamcare.org.uk
• GamStop (UK) - National self-exclusion scheme - www.gamstop.co.uk
• National Council on Problem Gambling (USA) - www.ncpgambling.org
• Responsible Gambling Council (Canada) - www.responsiblegambling.org

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out to support services. Professional counsellors and support workers are trained to help and can provide confidential assistance.

Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 for free, confidential support available 24/7 across Australia.

Remember: Gambling should be fun, not harmful. If it's affecting your life, your relationships, or your finances, help is just a phone call away.